To activate your phone, visit the Tag Mobile website and click on "Activate." You will need to enter your SIM card number (ICCID) and follow the prompts. Once the online process is complete, insert the SIM card into your phone and restart it. If you need assistance, you can call their activation line at 1-866-959-4918.
You can check the status of your enrollment by visiting tagmobile.com and clicking the "Check Status" link. Enter your Enrollment ID and your Zip Code to see the current stage of your application. If your application is pending, it may require additional documents for the National Verifier's approval.
The simplest way to check your balance is to dial 611 from your Tag Mobile handset and follow the automated voice prompts. You can also log in to your "My Account" portal on the Tag Mobile website to view real-time data usage, remaining talk minutes, and text message balance.
Yes, you can port your existing number to Tag Mobile. To initiate a transfer, do not cancel your current service. Call Tag Mobile Customer Service at 1-866-959-4918 with your previous carrier's account number, account PIN, and your billing Zip Code. The porting process usually takes 24 to 48 hours to complete.
To speak with a live representative, call 1-866-959-4918. After selecting your language (Press 1 for English), you may be asked to enter your Tag Mobile number. To get to a person quickly, follow the prompts for "Technical Support" or "Account Information," or try pressing 0 or saying "Customer Service" when the automated system begins.
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